The Challenge
The hospital wanted clinicians and administrative staff to leverage state-of-the-art large language models in their daily workflows but could not expose protected health information (PHI) to external AI providers. At the same time, leadership needed predictable governance over token consumption after observing unsustainable costs in similar enterprise AI deployments. The organization required a secure, scalable LLM platform that balanced usability, privacy, and cost management without sacrificing performance.
